What is e-learning – and when does it make sense?

E-learning – or electronic learning – is training that takes place on a computer, tablet or mobile. Employees take the course on their own and at their own pace, when it fits into their working day. A course can be anything from a short video with a few questions to a longer programme with exercises, cases and a final test.

What makes a good e-learning course?

A good course is not about adding as many effects as possible. It is about participants learning what they need to – and being able to use it afterwards. The best courses have:

• Clear goals: Participants know from the start what they should be able to do after the course.
• Short chapters: The content is split into manageable parts, so the course can be taken in short breaks.
• Real-life examples: Situations participants recognise from their own work.
• Activity along the way: Questions, exercises and small cases, so participants have to think for themselves – not just click on.
• Feedback: Explanations of why an answer is right or wrong.
• Documentation: A test and a course certificate when the requirements are met.

What does it require?

Participants need a computer, tablet or smartphone with internet access. The courses are usually in an LMS (Learning Management System) – a learning platform where participants log in and where the organisation can see who has completed and download course certificates. If you do not have your own LMS, the courses can be placed in a platform such as VESCO Academy.

Benefits of e-learning

• Flexibility: Employees take the course when it suits them – also on shifts, at weekends or on the go.
• Consistent quality: Everyone gets the same knowledge, delivered in the same way, regardless of department or location.
• Less administration: Completion and test results are recorded automatically.
• Quick start: New employees can start straight away – without waiting for the next class.
• Lower costs: No travel time, rooms or cover, and one course can be used by many.
• Easy to update: When rules or procedures change, the course is updated in one place.

Limitations – and how to handle them

E-learning cannot do everything. It takes some self-discipline to complete a course alone, and some skills have to be practised hands-on. That is why e-learning often works best as part of a broader solution:

• Practical skills – such as first aid or using equipment – are best trained with on-site instruction and practice. E-learning can prepare participants for the practical part.
• Motivation increases when managers set time aside for the course and follow up on it.
• Questions can be picked up at a short meeting or with a contact person.

When does e-learning make sense?

E-learning is particularly suitable when many employees need the same knowledge – for example rules on safety, health and compliance, onboarding of new employees, product training or internal procedures. This is especially true when employees work in different places or at different times, and when you need to document who has completed.